Contact Us

SALON CONTACT INFORMATION    
       
Salon
227 Plaza Central
Los Altos, California 94022
  Phone 650.941.1285
Fax 650.941.8843
Email Ciana@earthlink.net
     
SALON DRIVING DIRECTIONS    
     

From US 280 (North & South)

  • Take the El Monte Rd. Exit
  • Turn left on Foothill Expressway
  • Turn right on Main St.
  • Turn left on 2nd St.
  • Turn right on Plaza Central
  • Ciana will be on the right side of the street
 

From US 101 (North & South)

  • Take the North San Antonio Rd. exit
  • Turn right on Main St.
  • Turn right on 3rd St.
  • Turn left on Plaza Central
  • Ciana will be on the left side of the street
     
SPA CONTACT INFORMATION    
     
Spa
107 Main Street
Los Altos, California 94022
  Phone 650.941.1285
Fax 650.941.8843
Email Ciana@earthlink.net
     
SPA DRIVING DIRECTIONS    
     

From US 280 (North & South)

  • Take the El Monte Rd. Exit
  • Turn left on Foothill Expressway
  • Turn right on Main St.
  • Ciana will be on the right side of the street
 

From US 101 (North & South)

  • Take the North San Antonio Rd. exit
  • Turn right on Main St.
  • Ciana will be on the left side of the street
FAQs  
 
Hours of Operation
Ciana operates Tuesday through Friday from 9 AM to 6 PM, and on Saturday from 9 AM to 5 PM. Guests can be accommodated later in the evening and at other times by appointment only.
 
Scheduling
In order to secure your desired day and time, we recommend that you schedule your next appointment before leaving Ciana. Weekend, evening and package appointments are affected by special time considerations and should be scheduled well in advance.
 
Cancellations
If you need to reschedule or cancel an appointment, we request a minimum 24-hour notice to allow us time to fill the vacated spot. For same-day or under 24-hour cancellations, we will charge a fee equal to 50% of the scheduled service price. Guests who do not call and do not honor their reservations will be charged a 100% fee.
 
Late Arrivals
It's a good idea to call if you are running late, as we might have to shorten or move appointments in order to maintain our schedules. Please be aware that latecomers will be charged a full fee for shortened treatments.